Custom Error Pages

Follow these steps:

1. Login to cPanel.

2. In the Advanced section, click on Error Pages.

3. Select domain to manage error pages.

4. Choose from the list of common Error Codes (400 (Bad request), 401 (Authorization required), 403 (Forbidden), 404 (Not found) or 500 (Internal server error). For additional codes, please select Show All HTTP Error Status Codes.

5. On the editor page, you should insert HTML or SHTML code.

If you don’t know HTML code, please go to your browser, from the View select Source/Page Source and copy the text from the pop-up window. Now, you have the code.

6. When you are ready, click the Save button.

Common problems

If you see the error page still, refresh the page (Ctrl + F5). If the problem has existed, then go to .htaccess file and write the following text in the public_html directory:

ErrorDocument 403 /403.shtml
ErrorDocument 404 /404.shtml
ErrorDocument 500 /500.shtml

If you don't want site’s visitors to see 404 errors, you can add code like this:

ErrorDocument 404 /index.html

Note: Some browsers as Internet Explorer doesn’t display error pages, if the page is less than 1 kilobyte.

In the following table, you can see the most common errors and their names: